If you have received a Business Rates bill with an amount to pay you will be offered instalments over which to pay. Each instalment will be due on the 1st of the month.
It is very important that instalments are paid on time, if they are not you may be subject to recovery action. Full details of our recovery procedures can be found here.
Castle Morpeth offer a variety of payment methods for Business Rates.
Direct Debit
Direct Debit is by far the easiest way to pay your Business Rates.
The benefits of Direct Debit are
- No queues at the bank or post office
- No cheques to write.
- No postage
- No need to remember to pay.
- 10 working days notice of any changes
If you choose to pay by Direct Debit you are protected by the Direct Debit Guarantee.
The Direct Debit Guarantee
· This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme.
The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society.
·
If the amounts to be paid or the payment dates change Castle Morpeth Borough Council will notify you ten working days in advance of your account being debited or as otherwise agreed.
·
If an error is made by Castle Morpeth Borough Council or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.
You can cancel a Direct Debit at any time by writing to your Bank or Building Society.
To pay by Direct Debit please download, complete and return a Direct Debit mandate. These are available at the One Stop Shop in Morpeth or by ringing First Call.
Mandates must be returned to us, not your bank. If you do not select a payment date then we will assume you wish payments to be taken on the 1st of the month.
Alternatively we now have the facility to set up Direct Debits over the phone. Just call with your bank details.
Standing Order
If you wish to pay by standing order then we will provide an instruction to you that you can take to your bank. Standing Order payments must be made on the 1st of the month.
By phone
You can use your Debit Card including solo and electron cards. To do this call:-
01670 794890 This is an automated line and is available 24hrs per day, 7 days per week
01670 535000 Firstcall staff are available to take payments from 08:00 – 18:00, Monday – Friday.
01670 794718 The Business Rates Recovery team. They are available to take payments from 08:30 – 17:00, Monday - Friday
Online
Payments can be made online 24hrs per day via this website. To pay a Business Rates bill online please go to our "Do it online" page.
By post
Cheques made payable to “Castle Morpeth Borough Council”. All cheques must have the relevant Business Rates account number written on the back.
Please send postal payments to:
Revenues Unit, Castle Morpeth Borough Council, Longhirst Hall, Longhirst , Morpeth, Northumberland, NE61 3LR
Receipts will only be issued on request.
When paying by post please take into account the time it will take for the payment to reach us and for the cheque to clear.
In person
Payments can be made in person at the One Stop Shop. This can be found at
28 Bridge Street
Morpeth
Northumberland
NE61 3NL
For a map please click here.